No Cancellations: We begin processing orders as soon as they are placed, therefore, we are unable to cancel an order once it has been submitted.
Defective or Incorrect Products: If you receive a defective or incorrect product, we will be happy to exchange it for you.
Color Variations: Exchanges are permitted in cases where there is a noticeable and significant difference between the color of the product displayed online and the actual product.
Video Requirement: To ensure transparency, we require you to video record the unboxing of the product. This is essential for validating the condition of the product received and expediting your exchange request.
Eligibility: Returns are accepted only if the product is defective or has acute color differences.
No Other Returns: We do not accept returns for reasons other than those mentioned above.
No Refunds: At this time, we do not offer any refunds on the products purchased from JP Silks.
For further assistance please contact us via
Email: email@example.comCall / whatsapp : +91 78718 54555